20V 5AH Battery (Standard Quality)

At Oztoolsdepot, we deliver worldwide with reliable and efficient service.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays are processed the next business day.

Estimated Delivery Time

• delivery typically takes 7–15 business days depending on destination.
• Delivery times are estimates and may vary due to customs or logistics delays.

Tracking Information

• Once shipped, you will receive tracking details via email.
• Please allow 24–48 hours for tracking updates.

Customs & Duties

• International orders may be subject to customsAustralia , which are the responsibility of the customer.

Address Accuracy

Customers must provide accurate shipping information. We are not responsible for failed deliveries due to incorrect details.

Customer satisfaction is important to us. Please review our return policy carefully.

Return Eligibility

• Returns are accepted within 14 days of delivery.
• Returns are accepted within 14 days incase of any manufaturing defect.
  Change of mind returns are not entertained.
• Items must be unused, in original packaging, and in the same condition received.

Non-Returnable Items

• Gift cards
• Final sale items
• Used or damaged items not caused by us

Refund Process

• Once your return is received and inspected, you will be notified via email.
• Approved refunds will be issued to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with proof so we can resolve the issue quickly.

Return Shipping

• Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect.